Calling all acai-loving fitness geeks; lycra-wearing Jane Fonda fanatics and anyone who likes to get high on our vibes; what about a job at Frame? CURRENT VACANCIES RECEPTIONISTS/FRONT OF HOUSE You will be the face of Frame and be responsible for ensuring that every Framer leaves the building high on endorphins and well looked after. This role requires you to be driven by delivering flawless customer service. Front of House experience is essential and management experience preferred. Email your CV to firstname.lastname@example.org to apply. CUSTOMER EXPERIENCE MANAGER – MATERNITY COVER (14 MONTHS) This is a key role within Frame which has a direct impact in ensuring that the end to end customer experience makes Framers feel at ease and that every interaction with Frame leaves them feeling Great! You are responsible for ensuring customer service standards are high and consistent across current sites. The role is key to ensuring that any less than perfect experiences are turned around – looking to turn any negatives into a positive with the overall aim of keeping the Net Promoter Score as high as possible. You are also responsible for the management of the Frame membership process, working to membership targets set out in the budget and putting systems into place to keep this process as simple and efficient as possible. This role should be constantly looking at new ways to make ALL customers feel great – thinking about the customer journey and how this relates to a new customer versus rewarding loyalty to those who have been Framing for a while. This role reports into the Head of Digital and will work across sites, having regular contact with the Studio Managers and the Marketing Team. To find out more view full job spec HERE. Email your CV to email@example.com to apply. COMMUNITY AND CONTENT EXECUTIVE Move your Frame is looking for a Content and Community Executive who is highly organised, data driven and has a strong eye for on-brand content, with a desire to work in a growing company in the fitness industry. Reporting directly to the Head of Digital, this role will be responsible for content creation and dissemination across email marketing, organic social and the CRM program, ensuring that all campaigns are built and executed in line with our brand values. This role will also manage the Frame community across all social channels, engaging with customers and encouraging user generated content. In addition to ad-hoc tasks across other community portals such as YouTube, the Move your Frame blog, digital partnership activation and business wide copy requests. The ideal candidate should have an understanding of user experience across the listed marketing channels, experience in managing a wide variety of social media channels, and passionate about building a community, with a strong vision for how these can be best applied. You will interact closely with the studio and scheduling teams, outside agencies, marketing personnel and various other departments to develop, produce, and schedule campaigns through to completion. Our ideal candidate will have exceptional oral and written communication skills and be able to act as the face and voice of our brand. To find out more view full job spec HERE. Email your CV to firstname.lastname@example.org to apply. PAID MEDIA EXECUTIVE Move your Frame is looking for a Paid Media Executive who is highly organised, data driven and confident at managing budgets, with a desire to work in a growing company in the fitness industry. Reporting directly to the Head of Digital, this role will be responsible for planning, execution and optimisation across all paid media channels including PPC, Display (retargeting and prospecting), Paid social (retargeting and prospecting) and lead gen initiatives. The ideal candidate should have an understanding of bidding management and how to launch optimized online campaigns to increase brand awareness, traffic or revenue depending on the type of activity and tasked KPIs to focus on. The ideal candidate will have a passion for all things marketing and digital. You will be well-versed in the concepts surrounding digital marketing and intuitive with great ideas to reinforce our marketing campaign. To find out more view full job spec HERE. Email your CV to email@example.com to apply. INSTRUCTORS We have a number of career opportunities for instructors within our rapidly expanding company and are recruiting for the following strands across our studios. Email firstname.lastname@example.org to apply. Trials will be held ongoing. Applications are now open for our next Intensive Teacher Training for new Dance/Barre AND Group Fitness Instructors. If you think you fit the bill below please email email@example.com with your CV and preferred trial date option. Group Fitness Instructors (To teach BoxFit, Ass & Abs, Frame Lift, Total Body) What you’ll need: Minimum of Level 2 ETM or Gym Instructor qualification, a working knowledge of anatomy, great sense of rhythm, ability to choreograph to music. Dance & Barre Instructors (To teach 80s Aerobics, Rebounding, Dance Cardio, Barre) What you’ll need: Level 2 ETM or Dance qualification, a working knowledge of anatomy, sense of fun, ability to choreograph to music. Reformer Pilates Instructors What you’ll need: Reformer Pilates teaching qualification, strong communication skills, ability to modify, creative sequencing skills, dynamic teaching style, great taste in music, ability to teach in at least 2 of our studios and commit to at least 2 teaching shifts a week (8 hours).